Legal Aid Society of Cleveland

Sangfroid Strategy partnered with the Legal Aid Society of Greater Cleveland in a three-year strategic planning process to enhance its impact and effectiveness. We worked closely with the board and staff to identify key opportunities for systems change, capacity building, and stronger strategic partnerships. Through stakeholder engagement and in-depth analysis, we developed a roadmap that aligned organizational goals with client needs. The plan focused on improving internal efficiencies, expanding advocacy efforts, and ensuring long-term sustainability. By implementing this strategy, Legal Aid is better positioned to serve communities across Cuyahoga, Lake, and Ashtabula Counties.