Maryland Legal Aid
Maryland Legal Aid provides a full range of free civil legal services to financially eligible individuals from 12 office locations. Their legal work helps to protect peoples’ basic needs and human rights.
website: https://www.mdlab.org/
Strategy and Implementation
In 2023-2024, Sangfroid Strategy partnered with Maryland Legal Aid to develop a three-year strategic plan that reflects the organization’s commitment to diversity, equity, inclusion, and belonging. The process engaged over 100 staff members—one-third of the organization—who contributed through workgroups to shape the organization’s future direction. A combined board and staff committee guided the plan’s development, ensuring broad input and alignment with organizational goals. The resulting strategy strengthens Maryland Legal Aid’s ability to serve vulnerable communities while fostering internal growth and operational sustainability.