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United Way of Greater Cleveland

  • Designed a new investment framework aligned with community impact goals.

  • Shifted the grantmaking process to a 2-step review process for improved engagement.

  • Developed a Center for Excellence to provide capacity-building support for grantees.

Research & Evaluation

Sangfroid Strategy partnered with the United Way of Greater Cleveland to develop a new investment framework that redefined how the organization supports its community. Using engagement research and a community needs assessment, we helped United Way align its funding priorities across immediate needs, systemic change, and target populations. We also revamped the grantmaking process, introducing a two-step review and new methods for engaging volunteers in decision-making. In addition, we provided implementation support for the Center for Excellence, helping grantees strengthen their internal evaluation capacity. Through our e-Value8 program, we facilitated a cohort of 14 grantees to enhance their ability to measure program impact and build a culture of continuous improvement.

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